SHIPPING & RETURNS
Shipping
Orders ship from our Boise, Idaho warehouse within 1 business day. Standard shipping is free on US orders over $49 and $5.95 below that. Expedited 2-day shipping is available at checkout.
Returns
Return any item within 60 days for a full refund, even if your pet has already tried it. Treats must be unopened. Used beds and toys are cleaned and donated to local shelters.
Exchanges
Need a different size or color? Exchanges are free. Start one in your account and we ship the new item right away with a prepaid return label.
Free shipping
On US orders over $49.
60-day returns
Even if your dog already tried it.
Trail tested
Every leash and harness tested by our own pack.
Giving back
1% of sales goes to local Idaho shelters.
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