Since 2013 — eighty movers, twenty trucks, one promise.
Jasmine Carter’s own move in 2012 went so badly — late crew, broken dresser, surprise fees — that she decided to start the company she wished she had hired. Brightway did its first move in 2013 with one rented truck.
Today we have eighty movers, twenty trucks and a warehouse on the West Side. We still never subcontract, never charge for stairs and always set up the beds first.
Since 2013
Chicago keeps moving with us
Example figures for a fictional company.
21,800+
Moves completed
Studios to six-bedroom homes.
98%
On-time arrival
In the two-hour window we promise.
99.4%
Damage-free moves
Everything wrapped, every time.
4.9★
Star rating
From 1,530 verified reviews.
Your checklist
Eight weeks to moving day
The same plan we email after every booking.
Week 8
Book & measure
Book your crew and measure the big furniture.
Week 6
Declutter
Donate, sell or toss — every box you skip saves money.
Week 4
Start packing
Rooms you use least go first. Label two sides.
Week 2
Change addresses
Mail, utilities, schools and the internet provider.
Day before
Open-first box
Sheets, chargers, coffee and snacks for night one.
OUR TEAM
The people carrying your couch
Background-checked, licensed and proud of their work.
Jasmine Carter
Founder
Started Brightway with one truck after her own terrible move.
Andre Williams
Operations lead
Plans forty moves a week down to the parking permit.
Mike Novak
Senior crew lead
Nine years, 3,000 moves, zero broken pianos.
Grace Kim
Move coordinator
Your first call and your text buddy on moving day.
CREDENTIALS
Licensed, insured, recognized
2026
Licensed household mover
State of Illinois (example)Certification
License #MC-90217.
2025
Best movers in Chicago
Windy City Readers’ Choice (fictional)Recognition
Second year running.
2024
Trained crews
Midwest Movers Guild (fictional)Certification
Every mover certified.
2023
20,000th move
BrightwayMilestone
A family of five to Oak Park.
Our promise
Your crew shows up in the window we promised, wraps everything like it is an heirloom, and sets up your beds before anything else — so the first night in your new home feels like home.