SHIPPING & RETURNS
Shipping
Free standard shipping on US orders over $50. Orders under $50 ship for a flat $6. Orders placed by 1 pm Pacific leave our Seattle studio the same weekday. Expedited 2-day shipping is available at checkout.
Returns
Every Brewmate kit comes with a 60-day home trial. If it is not for you, email us for a free prepaid return label. Refunds go back to your original payment method within 5 business days of arrival.
Exchanges
Want a different finish? We will swap it for free within 60 days. Just keep the original box if you can.
Free shipping
On US orders over $50.
60-day home trial
Brew with it for two months. Love it or send it back.
2-year warranty
Every piece covered against defects.
Brew coaching
Real people answer recipe questions by email.
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