2025
Best Accessible Product
Midwest UX Awards (fictional)AwardFor the credit-union onboarding redesign.
KIND WORDS
Clients, collaborators and the people I make things for.
Owen made our hardest flow feel easy. Sign-ups jumped in the first month.
Priya N.Head of Digital, credit union
Our developers finally stopped guessing. The design system paid for itself in a quarter.
Marcus L.CTO, software company
Owen heard what our dashboards never showed us — the drivers.
Dana R.Product lead, logistics
Example reviews for a fictional business.
RECOGNITION
2024
Speaker
Design Systems Summit (fictional)PressTalk: “Boring components, happy users.”
2023
Accessibility certification
Web Accessibility Institute (fictional)CertificationCertified accessibility specialist.
2022
50th shipped product
Studio milestoneMilestoneApps, dashboards and design systems.
CASE STUDIES
01PPriya N., Head of Digital
Mobile appNorthside Credit Union (fictional)
+38%Completed sign-ups
-64%Support calls
5Steps, down from 14
Rethinking a bank app’s onboarding
New members were abandoning sign-up halfway. We cut the flow from 14 steps to 5.
Owen made our hardest flow feel easy.
ResearchInteraction design10 weeks
02MMarcus L., CTO
Design systemFieldwork Software (fictional)
48Components
5Products aligned
2xFaster shipping
One design system for five products
Five teams, five button styles. Now one library with 48 accessible components.
Our developers finally stopped guessing.
Design systemsAccessibility12 weeks
03DDana R., Product lead
ResearchLakeshore Logistics (fictional)
40Driver interviews
12Ride-alongs
3Big product changes
Listening to 40 truck drivers
A month of ride-alongs reshaped a dispatch app around the people actually using it.
Owen heard what our dashboards never showed us.
UX researchStrategy6 weeks
LET’S WORK TOGETHER
Tell me about your product and your users. I reply within two business days.
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