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Shipping, returns, sizing and orders — answered.

SHIPPING & RETURNS

Shipping

Accessories and apparel ship within 1 business day. Bikes ship in 2 to 4 business days, 95% assembled and tuned. Shipping is free on US orders over $99 and $8 below that. Free local delivery and setup within 15 miles of our Minneapolis shop.

Returns

Ride any bike for 30 days with our ride guarantee. Unworn apparel and accessories can be returned within 30 days for a full refund. Service plans are refundable until first use.

Exchanges

Wrong frame size or color? We swap it free. Local customers can exchange in the shop with a quick refit.

Free shipping over $99

Bikes arrive 95% assembled and tuned.

Lifetime frame warranty

On every bike we build.

Free first tune-up

Within 60 days of purchase.

30-day ride guarantee

Not the right fit? We make it right.